Contracto Terms of Service, EULA, Privacy Policy & DPA

Last updated: January 3, 2026

CONTRACTO TERMS OF SERVICE & END USER LICENSE AGREEMENT

This Terms of Service and End User License Agreement (“Agreement”) is a legally binding agreement between Contracto, Inc. (“Contracto,” “we,” “us,” or “our”) and the individual or entity accessing or using the Contracto platform (“Customer,” “User,” “you,” or “your”). By accessing or using the Platform, you agree to this Agreement. If you do not agree, do not use the Platform.

1. Platform Description & Purpose

The Contracto platform (the “Platform”) is a software-as-a-service solution providing AI-assisted decision-support tools to help evaluate government contracts, grants, and procurement opportunities.

Decision-Support Only. No Advice.

The Platform provides informational, analytical, and decision-support outputs only. Contracto does not provide legal, regulatory, procurement, compliance, financial, or professional advice. All bid, no-bid, submission, eligibility, and compliance decisions are made solely by Customer at Customer’s own risk. No output or recommendation constitutes a guarantee, certification, or assurance of success or compliance.

2. License Grant

Subject to this Agreement, Contracto grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for internal business purposes. All rights not expressly granted are reserved by Contracto.

3. Customer Responsibilities

Customer acknowledges and agrees that:

• Contracto does not certify eligibility or compliance.
• Contracto does not submit bids or applications.
• Customer is responsible for verifying all requirements, deadlines, and rules.
• Customer must exercise independent judgment.

4. AI Generated Content

The Platform may generate summaries, recommendations, classifications, feasibility indicators, and analyses using automated or AI-based processes. Customer acknowledges that:

• AI outputs may contain errors or omissions.
• Outputs are context dependent and informational only.
• Contracto has no duty to identify inaccuracies or notify Customer of potential errors.

5. Government Procurement Disclaimer

Government procurement is governed by complex and evolving laws and regulations. Contracto:

• Does not guarantee regulatory compliance.
• Does not ensure eligibility or award.
• Is not responsible for missed deadlines, disqualifications, or submission errors.

Customer bears sole responsibility for compliance with all applicable procurement laws.

6. Acceptable Use

Customer shall not:

• Reverse engineer, decompile, disassemble, benchmark, scrape, or derive system logic.
• Attempt to replicate workflows, algorithms, or decision logic.
• Use the Platform to train or build competing systems.
• Interfere with Platform security or operations.

7. Intellectual Property

The Platform, including all software, algorithms, workflows, decision logic, interfaces, and documentation, is owned by Contracto and protected by intellectual property and trade secret laws. Customer receives no ownership rights. Feedback may be used by Contracto without restriction or compensation.

8. Data & Privacy

Customer data is processed in accordance with Contracto’s Privacy Policy. Customer retains ownership of submitted data. Contracto may use aggregated and de-identified data to improve the Platform.

9. Confidentiality

Customer agrees not to disclose or misuse non-public aspects of the Platform, including system behavior, outputs, workflows, or technical characteristics. This obligation survives termination.

10. Availability & Security

The Platform is provided on an “as available” basis. Contracto does not guarantee uninterrupted or error-free operation.

11. Termination

Contracto may suspend or terminate access for violation of this Agreement. Upon termination:

• All licenses terminate immediately.
• Confidentiality and IP provisions survive.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” CONTRACTO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

To the maximum extent permitted by law:

• Contracto shall not be liable for indirect, incidental, consequential, or special damages.
• Contracto shall not be liable for lost contracts, lost funding, bid costs, or procurement losses.
• Total liability shall not exceed fees paid in the twelve (12) months preceding the claim.

14. Indemnification

Customer agrees to indemnify and hold harmless Contracto from claims arising from:

• Customer’s procurement decisions.
• Customer bids or submissions.
• Customer’s violation of laws or regulations.

15. Dispute Resolution and Binding Arbitration

15.1 Informal Resolution First

Before initiating any formal dispute, the parties agree to attempt to resolve the dispute informally by contacting the other party in writing and allowing at least thirty (30) days for resolution.

15.2 Binding Arbitration

Except for claims eligible for small claims court or claims seeking injunctive or equitable relief relating to intellectual property, any dispute, claim, or controversy arising out of or relating to this Agreement or the Platform shall be resolved by binding arbitration, rather than in court. Arbitration shall be conducted:

• By a single neutral arbitrator.
• Under the Commercial Arbitration Rules of the American Arbitration Association (AAA).
• In Connecticut, unless the parties agree otherwise.
• In the English language.

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

15.3 Authority of Arbitrator

The arbitrator shall have exclusive authority to resolve disputes regarding:

• Interpretation or enforceability of this Agreement.
• Arbitrability of any claim.
• The scope or validity of this arbitration provision.

The arbitrator may award any relief available in a court of law, except as limited by this Agreement.

15.4 Costs

Each party shall bear its own attorneys’ fees and costs unless otherwise required by law or awarded by the arbitrator.

15.5 Opt-Out Right (Limited Window)

Customer may opt out of arbitration by providing written notice to Contracto within thirty (30) days of first accepting this Agreement. Opt-out notices must be sent toJosue@missionautonomy.ai and include the Customer’s legal name and account email. If Customer opts out, disputes shall be resolved in accordance with Section 17 (Governing Law).

16. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY. Customer agrees that:

• Claims may not be brought as a plaintiff or class member in any purported class, collective, or representative proceeding.
• The arbitrator may not consolidate claims of more than one party.
• The arbitrator may not preside over any form of class or representative proceeding.

If this class action waiver is found unenforceable with respect to a particular claim, then that claim shall be resolved in a court of competent jurisdiction, and all other claims shall remain subject to arbitration.

17. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

18. Changes

Continued use of the Platform constitutes acceptance of updated terms.

19. Contact

Mission Autonomy AI LLC – Josue@missionautonomy.ai

CONTRACTO PRIVACY POLICY

Last Updated: 1/3/26

This Privacy Policy explains how Contracto, Inc. collects, uses, and protects information when you use the Contracto platform.

1. Information We Collect

Information You Provide

• Account and contact information.
• Organization details.
• Communications and support requests.

Information Processed Through the Platform

• Uploaded procurement documents.
• Opportunity analyses and evaluations.
• Configuration and usage data.

Automatically Collected Information

• IP address, device and browser information.
• Log, usage, and diagnostic data.

2. How We Use Information

We use information to:

• Provide and operate the Platform.
• Generate AI-assisted outputs.
• Improve performance and functionality.
• Maintain security and compliance.
• Communicate with users.

We do not sell personal data.

3. AI & Automated Processing

The Platform uses automated systems to generate analyses and outputs. Contracto does not use Customer-submitted content to train general purpose AI models shared across customers. System improvements use aggregated or de-identified data only.

4. Data Sharing

We may share data:

• With service providers supporting operations.
• As required by law.
• In connection with corporate transactions.

We do not share Customer Data for advertising purposes.

5. Government & Restricted Data

Customers are responsible for ensuring that no classified, export-controlled, or restricted government data is submitted unless expressly authorized.

6. Data Retention

Customer Data is retained for the duration of the account or as required by law, then deleted or de-identified within a commercially reasonable period.

7. Data Security

We implement commercially reasonable safeguards, but no system is completely secure.

8. Your Rights

Depending on jurisdiction, you may request access, correction, deletion, or restriction of personal data.

Requests: Josue@missionautonomy.ai

9. International Transfers

Data may be processed in the United States or other jurisdictions.

10. Updates

Continued use constitutes acceptance of updates.

11. Additional Information for EEA Users (GDPR)

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the following information applies.

Lawful Bases for Processing

Contracto processes Personal Data under the following lawful bases:

• Performance of a contract (to provide the Platform).
• Legitimate interests (to improve services, ensure security, and prevent misuse).
• Compliance with legal obligations.

Data Subject Rights

Under GDPR, you have the right to:

• Access your Personal Data.
• Request correction or deletion.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

Requests may be submitted to Josue@missionautonomy.ai.

International Transfers

Personal Data may be transferred to and processed in the United States or other jurisdictions. Contracto relies on appropriate safeguards such as standard contractual clauses where required.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

12. Additional Information for California Residents (CCPA/CPRA)

Categories of Personal Information Collected

In the past 12 months, Contracto may have collected:

• Identifiers (name, email, organization).
• Commercial information (account and usage data).
• Internet activity (log and usage data).

Purposes of Collection

Personal Information is collected to:

• Provide and operate the Platform.
• Improve performance and functionality.
• Maintain security and prevent fraud.
• Comply with legal obligations.

No Sale or Sharing of Personal Information

Contracto does not sell or share Personal Information for cross context behavioral advertising.

California Consumer Rights

California residents have the right to:

• Request access to Personal Information.
• Request deletion of Personal Information.
• Request correction of inaccurate Personal Information.
• Opt out of the sale or sharing of Personal Information (not applicable).

Exercising Your Rights

Requests may be submitted by contacting Josue@missionautonomy.ai.

We will verify your request before responding.

Contracto will not discriminate against users for exercising privacy rights.

11. Contact

Mission Autonomy AI LLC – Josue@missionautonomy.ai

CONTRACTO DATA PROCESSING ADDENDUM (DPA)

This Data Processing Addendum (“DPA”) forms part of the Agreement between Contracto, Inc. (“Processor”) and Customer (“Controller”).

1. Scope

Processor processes Personal Data solely to provide the Platform as instructed by the Customer. Where applicable, this DPA is intended to satisfy the requirements of Article 28 of the GDPR and applicable U.S. state privacy laws, including the CCPA/CPRA.

2. Roles

Customer is the Data Controller. Contracto is the Data Processor.

3. Security Measures

Contracto implements reasonable technical and organizational safeguards, including access controls, encryption in transit, and incident response procedures.

4. Confidentiality

Personnel authorized to process Personal Data are bound by confidentiality obligations.

5. Subprocessors

Contracto may use subprocessors subject to equivalent data protection obligations and remains responsible for compliance.

6. Data Subject Rights

Contracto will assist Customer in responding to data subject requests as required by law.

7. Breach Notification

Contracto will notify Customer without undue delay upon confirmation of a Personal Data breach.

8. Data Deletion

Upon termination, Personal Data will be deleted or returned upon request unless retention is required by law.

9. Audits

Compliance may be demonstrated through written responses or third-party audit reports. On-site audits require prior written consent.

10. Liability

All liability under this DPA is subject to the limitations in the Agreement.